JOIN OUR TEAM!
When you work for Mackenzies Bakery, you’re more than just an employee—you become extended family. Our team is filled with hard-working, passionate people whose goal is to motivate and empower each other to succeed. We’re seeking like-minded individuals to join our team and help spread our love of baking and dedication to top-notch hospitality in our community.
ASSISTANT MANAGER
full-time
Hourly rate based on experience
We’re looking to add a full-time Assistant Manager (Retail) to our team! Preferred candidates must have a proven track record for creating a fun, lively and celebratory environment that supports and inspires our small team. We also expect the successful candidate to convey our core values—community-minded, collaborative, inclusive, authentic, passionate, high-quality and team-focused. The Assistant Manager is a primary brand ambassador of the Mackenzies Bakery experience.
Primary Responsibilities
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Manages the retail team while leading by example
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Creates and tracks the team’s work schedules covering a 7-day work week, providing backup coverage when needed
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Engages customers in a pleasant and hospitality-forward manner as a primary brand ambassador
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Prepares daily, weekly, and monthly sales performance reports for distribution to the management team
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Takes and fulfills in-person and online bakery orders for customers
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Operates point of sale (POS) systems when customers pay for their bakery items
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Verifies that customers who have communicated food allergies are not sold products that could be dangerous to their health
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Answers customer questions about all aspects of the baked goods
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Applies ingredient tags and price tags to pre-baked foods and other retail items
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Arranges muffins, rolls and other baked goods in an attractive manner in the display cases and on shelves and counters
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Makes certain that displays are always fully stocked with fresh merchandise
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Keeps all work and customer areas sanitary, including counters, seating areas and bathrooms
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Assists bakers with measuring ingredients, mixing dough, pouring batter and other basic duties as needed
Leadership Attributes
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Possesses and demonstrates a “one team, one goal” philosophy and supports the General Manager in the successful management of bakery growth
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Works in an organized, deliberate and fast-paced manner
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Possesses a small business owner mentality and thrives in an entrepreneurial environment
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Works with the General Manager to develop achievable retail objectives with a growth mindset
Requirements and Preferred Skills
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Two years of managerial/leadership experience in the luxury, hospitality, food service and/or retail industries
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Excellent verbal and written communication skills
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Exceptional interpersonal and team-building skills
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Ability to train, coach and counsel team members
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Exposure to financial and operational accountabilities
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Ability to adapt to a flexible schedule according to business needs
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Must have reliable transportation and a valid driver’s license
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Understanding of food safety practices
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Capable of lifting heavy items up to 50 lbs
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Ability to manage time effectively, and guide the team’s time in a results-oriented fashion
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Ability to remain calm and focused in a fast-paced environment while maintaining a hospitality culture for both our team and our customers
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Team-oriented with a customer-focused attitude
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Flexibility to work early morning shifts, and to provide
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Dependability is a must
Full-time employees are eligible for our medical health benefits.
Apply by clicking the button below! Please attach your resume or CV, and tell us a little bit about who you are and why you feel you’d be a great addition to the Mackenzies team.
RETAIL ASSOCIATE
FULL-TIME OR PART-TIME
Hourly rate based on experience
Mackenzies Bakery is seeking a retail associate to work the front and back of the retail space. As a face of the company, we expect the successful candidate to convey our core values—community-minded, collaborative, inclusive, authentic, passionate, high-quality and team-focused—in every interaction with both staff and customers. Ideal candidates will be committed to making customers their highest priority by creating a hospitable experience while investing in learning product knowledge.
Primary Responsibilities
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Greet customers in a pleasant and helpful manner
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Take and fill bakery orders for customers
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Operate point of sale (POS) systems when customers pay for their bakery items
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Verify that customers who have communicated food allergies are not sold products that could be dangerous to their health
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Answer customer questions about all aspects of the baked goods
-
Apply ingredient tags and price tags to pre-baked foods and other retail items
-
Arrange muffins, rolls and other baked goods in an attractive manner in the display cases and on shelves and counters
-
Make certain that displays are always fully stocked with merchandise
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Ensure displayed baked goods are fresh and remove any that may be stale
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Keep all work and customer areas sanitary, including counters, seating areas and bathrooms
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Assist bakers with measuring ingredients, mixing dough, pouring batter and other basic duties as needed
Requirements and Preferred Skills
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Previous retail experience a plus
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Experience operating social media platforms a plus
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Visual/window merchandising experience a plus
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Familiarity with POS (point of sale) systems and the interest in learning new technologies
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Outstanding customer service skills
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Ability to communicate effectively
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Ability to skillfully upsell product
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Cheerful working attitude
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Ability to work a flexible schedule
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Capable of multi-tasking
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Dependability is a must
Full-time employees are eligible for our medical health benefits.
Apply by clicking the button below! Please attach your resume or CV, and tell us a little bit about who you are and why you feel you’d be a great addition to the Mackenzies team.
BREAD/PASTRY MIXER
FULL-TIME
$15–16/hour based on experience
We’re adding a full-time Bread & Pastry Mixer Baker to our team! Preferred candidates must be capable of preparing a wide range of breads, pastries and cookies, as well as fillings and glazings for pastries. We also expect the successful candidate to convey our core values—community-minded, collaborative, inclusive, authentic, passionate, high-quality and team-focused.
Primary Responsibilities
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Open the bakery early in the morning; Start time is 1:30 am
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Clean kitchen equipment and tools before every use
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Weigh flour and other ingredients to prepare dough or batters with attention to quality and detail
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Mix a variety of bread types (pretzels, baguettes, multigrain breads, etc.)
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Combine various ingredients to create muffins, danish dough, fillings, cookie dough, croissant dough, puff pastry, etc.
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Shape dough to prepare different types of breads and pastries, including croissants, cookies and sweet rolls
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Recommend recipes to enhance our menu and attract more customers
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Track food supplies and place orders as needed
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Keep work areas sanitary by mopping floors, wiping counters and immediately cleaning up any spills
Requirements and Preferred Skills
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Experience as a Baker, Pastry Chef or similar role
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Certification from a culinary school is a plus
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Knowledgeable in the bread-making process and laminated doughs
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Familiarity with all professional kitchen equipment, including mixers, blenders and dough sheeters
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Understanding of food safety practices
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Capable of lifting heavy items up to 50 lbs.
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Ability to manage time effectively
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Ability to remain calm and focused in a fast-paced environment
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Team-oriented with a customer-focused attitude
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Flexibility to work early morning shifts
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Dependability is a must
Full-time employees are eligible for our medical health benefits.
Apply by clicking the button below! Please attach your resume or CV, and tell us a little bit about who you are and why you feel you’d be a great addition to the Mackenzies team.